What is Proof of Consent?
Proof of consent is documented evidence that a user was properly informed about how their phone number will be used. It is required by laws like TCPA (Telephone Consumer Protection Act) and GDPR (General Data Protection Regulation).
Without verifiable consent records, Wang LLC — and its portfolio companies — face regulatory fines, class-action exposure, and reputational harm. Proper documentation is the first line of defence.
Our disclosures are clear, specific, and visible at the point of collection. We do not bury notice in Terms of Service or Privacy Policy links.
Wang LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, create an account, make a purchase, or use our services.
1. Information We Collect
We may collect the following categories of personal information:
Information you provide directly
- Name
- Email address
- Mobile phone number
- Billing and shipping information
- Account credentials
- Customer support messages
- Marketing and communication preferences
Information collected automatically
- IP address
- Browser type and version
- Device identifiers
- Operating system
- Referring URLs
- Website usage data
- Cookies and similar tracking technologies
Information related to SMS consent
When you provide your phone number, we may collect and retain:
- Your mobile phone number
- The date and time of consent
- The method of consent collection
- The source of consent — the web page or campaign where consent was collected
- The exact disclosure shown at the time of collection
- Your IP address and browser or device information, where applicable
- Message history, delivery status, and opt-out requests
2. How We Use Your Information
We may use your information to:
- Provide and maintain our products and services
- Create and manage your account
- Process purchases and transactions
- Send service-related communications such as account verification, order confirmations, support updates, and security notifications
- Send one-time verification codes and account-related notifications (OTP / Account Alerts — non-marketing)
- Personalize your experience
- Improve our website, products, and services
- Detect, prevent, and investigate fraud, abuse, or security incidents
- Comply with legal obligations and enforce our policies
3. SMS & Transactional Messaging
Wang LLC uses your phone number solely for OTP / Account Alerts — a non-marketing use case. We send one-time verification codes and account-related notifications only. We do not send SMS marketing messages.
OTP codes, account notifications, and customer care messages are transactional. They do not require opt-in consent under TCPA. A clear disclosure at the point of collection is all that is required.
4. SMS Disclosure Requirements
Every form that collects a phone number includes a clear, visible notice at the point of collection. Our disclosure states:
- That a verification code will be sent to the number provided
- The purpose — account security, order confirmation, customer care
- That the number will not be used for marketing messages
- That standard message and data rates may apply
- How to opt out — reply STOP at any time
Use case (Twilio / carrier registration): OTP / Account Alerts — non-marketing
Opt-in wording on site: "We will send you a one-time verification code and account-related notifications."
Sample messages:
• "Your verification code is 123456"
• "Your account has been created"
- ❌ No disclosure at all — even transactional messages require visible notice at point of collection.
- ❌ Combining OTP + marketing into one checkbox — these are legally distinct and we keep them separate.
- ❌ Disclosure buried in Terms or Privacy Policy — we display it directly on the form.
5. Sharing of Information
We do not sell your personal information to third parties for their own direct marketing purposes.
We may share your information with:
- Service providers that help us operate our website, business, payments, customer support, hosting, analytics, and communications
- Messaging providers and telecom partners that facilitate SMS delivery and opt-out processing
- Professional advisors such as attorneys, accountants, and auditors
- Government authorities, regulators, or law enforcement where required by law or to protect our rights
- A buyer or successor in connection with a merger, acquisition, financing, or sale of assets
Your phone number is not shared with third parties or affiliates for their marketing purposes.
6. Cookies & Tracking Technologies
We may use cookies, pixels, and similar technologies to operate our website, remember preferences, measure traffic, and improve user experience. You may be able to control cookies through your browser settings, although disabling them may affect website functionality.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain your account, provide services, document consent and communication preferences, comply with legal, regulatory, tax, accounting, and contractual obligations, and resolve disputes and enforce agreements.
8. Your Choices & Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- ✓Access personal information we hold about you
- ✓Request correction of inaccurate information
- ✓Request deletion of your information, subject to legal exceptions
- ✓Withdraw consent for communications at any time
- ✓Opt out of SMS messages at any time by replying STOP
- ✓Opt out of email communications using the unsubscribe link in the email
California residents and individuals in jurisdictions with privacy laws may have additional rights. To exercise your rights, contact us using the information below.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
10. International Users
If you access our services from outside the United States, your information may be transferred to and processed in jurisdictions that may have different data protection laws than your jurisdiction.
11. Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of our website or services after changes become effective constitutes your acceptance of the revised Privacy Policy.
Contact & Data Protection Officer
For questions about this Privacy Policy, consent-related inquiries, records requests, or to exercise your data rights, contact Wang LLC's privacy team:
Email: privacy@wangllc.com
Response time: Within 5 business days
This page does not constitute legal advice. Wang LLC encourages all portfolio companies and partners to consult qualified legal counsel for jurisdiction-specific compliance guidance.